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Eligibility – Multiflex passes are only available on select exclusive STA Travel tickets.
To confirm your ticket is eligible please contact us via phone, email or in store. The ONEFlex and Multiflex passes only come into effect once you have left Australia and cannot be used on your flight out of Australia.
Multi FLEX passes are restricted to certain flight ticket types and can only be used after you depart from Australia.
This Multi FLEX pass is ideal if you're heading off on one of our awesome multi-stop tickets.
These changes can be made through the website under ‘My Trip’ or the customer service line (plus the call centre fee).
For even more freedom to change intra-European KLM flights, make sure to add Flexibility to your Light or Standard ticket when booking.Just make sure that your ticket number starts with ‘074’ (KLM), ‘057’ (AIR FRANCE) or with '006' (Delta Air Lines) .To change an reward ticket, please contact the Flying Blue customer service.1. If you have already checked in for your flight, you need to cancel check-in to be able to change your flight.So if you realise you have to be in Cuzco for the annual Inti Raymi festival or you just can't bear to leave the Thai islands (and who can blame you?), you can change your flight dates online and carry on skipping round the planet for as long as you like!You can change your travel dates, times and/or destination with any kind of changeable ticket type – or if you bought Flexibility.The change conditions for your ticket type can be found in My Trip and in your booking confirmation e-mail.One of the greatest things in the world is the unknown, the unpredictable and the accidental.So here at STA Travel, you can now make our exclusive tickets even more flexible by adding on a Multi FLEX pass!Think of it as a small “peace of mind” fee to give you some true flexibility. You have 24 hours from the time of making your reservation to cancel the booking to receive a full refund.This can be accomplished through our website, by simply going to “My Trip” and cancelling the booking.