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Service in Novotel is degrading year after year mainly in France. For example at breakfast, coffee machine not working or leaking water, caffe taken to table not the one requested, croissant/pain chocolate totally burnt for two days out of three, and in spite of that, serviced.(other countries, remain good) My overall experience was satisfying. Also hosting at reception is a bit too long for a "frequent comers".With a contemporary restaurant serving French cuisine, fitness room and video games area for children, you can recharge with colleagues or family. Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. The spacious Executive Rooms or Suites at the Hotel Novotel Grenoble Centre measure 398 sq. Our large stylish Suite features a bedroom, lounge, bathroom with shower and bathtub, 2 toilets, free WIFI and minibar, Nespresso machine, 2 TVs and wellness kit with bathrobe and slippers. It used to be better in the past, and when we arrived for breakfast, both days, it was not so crowded but the tables were all dirty and we had to ask twice for someone to clean one table for us to seat.For up to 2 adults and 2 children Dine how you want, when you want in the heart of the business district. Excellent weekend, nice weather, pleasant accommodation. (Please check and modify my mails of German default language to either English or French.I really think you should explain the timeframe when offering receipt via email. Normally, if you agree to do a fast check-out, we need your email adress to send you the bill on the day of departure.Then we have to make a pre-autorisation on your credit card to cover your expenses.There’s also an availability section which lets you know if both men and women are going to be there or if it’s just a ladies night.
I hope you received correctly the email we sent you on Saturday the 26th may..
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Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. This open-plan space is ideal for relaxing in a warm and friendly environment. Second, the capsules used were not refilled in both instances. I receive different marketing e- mails in German which I do not understand.
For a business meeting or a drink with friends, everything comes together in a perfect moment. Working for Schneider Electric, I am travelling across the world and use frequently Accor hotels: Grenoble Novotel = great Hotel location / Rooms are comfortable and cleaned / Staff is nice but efficiency is low / Breakfast in the morning slow and late / Dinner Menu booklet completely irrelevant (we were close to leave for another restaurant) / Cooking disappointing and not acceptable for Novotel. In both instances the water dispenser attached to the machines was slimy from the inside. I had to wash both dispensers with a Loufa and soap to clean the inside. Thank you) Experience has been good as usual, but both services and maintenance and also focus on details are getting worse.